How does a Supervision and Performance Management Training Program add value to a company?
Responses from professionals in continuing education:
- Helps avoid human relations mistakes which decreases turnover
- Statistics show it costs 3 times a persons salary to replace that person
- Commitment to personnel development is a tool to keep talented people
- Building supervisors internally helps in long term succession planning
- Good managers handle both projects and people, both skills come from education and experience
- Good management produces productive and content people, better products, and higher profits.
- Training enhances the total person and builds a total company
- Stakeholder analysis, speaking to customers, and vendors identifies need and topics for training
- Return on Investment is measurable, if a company knows what factors contribute to the bottom line
- All supervisors have the same information and the same company emphasis and spin
- Development of common supervisory language increases the effectiveness throughout the company
- Research is showing that in the dot com world it is the 'soft' skills that matter: interpersonal communications, conflict management, team building are critical skills for company survival
- Management development is an incentive to find and retain quality people
- Employees who feel the company cares about them (the investment in training) are more productive
- Turnover rates decline when there are good training opportunities
- People can meet performance expectations when they are trained to what is important to a company
- Production costs are often reduced when they are trained to what is important to the company
- Production costs are often reduced when there is a quality supervisory staff
- Customer satisfaction increases (internal and external customers) with good workforce training
- Company customer complaint rates usually decrease immediately after training and level off lower
- Grievance rates decrease in union shops. Involve unions in any training discussion
- Research
shows that $1.00 spent in training for supervisors results in $15.00
back in improved
efficiency and problem reduction - A professional, well trained supervisory staff is perceived by customers to offer better products and service
- Well trained managers and supervisors ask more questions resulting in lower production errors and fewer human resource problems
- Trained supervisors reduce labor relations problems
