SUPERVISION AND PERFORMANCE MANAGEMENT
| Audience: | 30 first-level supervisors for a medical equipment manufacturing company |
| Format: | Six
12-hour classes and one six-hour seminar taught in three-hour segments over
a five-month period Note: This program is being repeated in the next fiscal year for a new cadre of employees |
| Frequency: | One three-hour class segment per week. |
Program outline:
- Team building and employee development
- Effective supervisory communications
- Coaching and performance management
- Human resource management for supervisors
- Workflow management and problem solving
- When performance creates conflict
PROJECT MANAGEMENT FOR INFORMATION TECHNOLOGY
| Audience: | Approximately 200 employees of a health-care organization involved in Information Technology operations for the group |
| Format: | Data collection, management seminar, special project seminar, and general workshops for all employees |
| Frequency: | Two management seminars at four-hours, One special project seminar at 12-hours, and nine general seminars at six-hours |
Program Outline:
- Management expectations and sponsor responsibilities in project management
- Project planning for a major data conversion project
- Project planning and organization for project managers and program leads
UNDERSTANDING INDUSTRIAL DYNAMICS
| Audience: | 25 supervisors of a major airline industry manufacturing facility |
| Format: | One 3-hour seminar per week taught in the late-afternoon. Taught completely from an experiential perspective |
| Frequency: | One seminar per week for five weeks |
Outline:
- Understanding supply chains
- Forecasting and planning
- The theory of constraints
- Process control
- Negotiation throughout the supply chain
